Shipping & Returns
Our Regular Shipping is the preferred method of shipping for those requesting discretion in packaging and shipment, and for orders placed without a prescription.
Our Regular Shipment has the following features:
Prescription free ordering.
Your order is delivered by first-class, priority airmail.
Upon payment receipt, Your order will be processed within 1-2 business day(s) and dispatched to final destination.
Maximum discretion is used in packaging and shipping.
Shipment is NOT traceable.
Shipment requires no signature upon delivery.
Questions about shipping
Most common questions about shipping are displayed below.
How are products shipped?
We ensure that all packages are shipped with maximum discretion. Since prescription is submitted, products are removed from their original boxes and repacked with extreme care and precaution, specifically to minimize shipment volume. Our organization name and products name or not indicated on any package. We do it is ensure maximum discretion and highest probability of successful delivery. With custom we have 90% success to USA, 90% success to any country of EU. Problems with customs may appear only in New Zealand & Australia - we have around 80% success.
What is the cost of shipping?
First(0.5kg) Morethan(0.5kg) Delievery Date
EMS $40 $20 7-10 Days
DHL $50 $25 5-7 Days
Transportation insurance policy
If you pay 10% of the total amount of the order, you will be able to get a preferential policy for re-delivery. If the package is detained by the customs of the user's country.
How are bulk/large quantity orders shipped?
If the order is large enough to not fit in the same shipment envelope as a small sized order, we guarantee the order will be divided into the necessary amount of packages. No matter how large your order is, we reassure you the same discretion level and repackaging is used as with a small sized order.
How long does the shipping process take?
Estimated delivery time for our Shipping is: 8-18 days to USA and Canada. 7-10 days to Europe, around 21 days to Australia, Japan and Africa.
Is there a possibility for a shipping delay?
There are occasions when delivery is delayed due to Postal Services procedures (we ship only by regular airmail, because it is the safest), however in those occasions delivery might take a little longer, up to about a month.
Do you ship to P.O. Boxes?
Yes, we ship to P.O. Boxes.
Is a signature required for shipping?
Our shipping method requires no signature from your side upon delivery.
Which country do you ship from?
We use various shipping points in Hongkong and China.
Which countries do you ship to?
We ship worldwide.
It depends on which express,like FEDEX, you can sign a contract with them for
delivering parcels to your designated place if you are not at the shipping
address, then do not need a signature. Sometimes, once packages leave our
distribution they are not treated as recorded/registered shipments and therefore
they don't require any signature upon delivery.dear customer can ask your local
express company for details.We can not be 100% sure, pls understand.
Our goods packing will not contain any hormone information and can be sent
out from different areas of china .At present,the goods customs clearance rate
we send to United states and Europe is 99%, As for Canada, Brazil of quite high
buckle close rate area, we also have a new way to get through the customs. We
also have completely re-send policy to some areas.
You will delivered within 5-7 working days late . If for express other reason
which delay delivery of goods , we will promptly track and communicate with you
soon. Your understanding will be highly appreciated .